Privacy Policy

Information We Collect

InstiSupply respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection requirements in the United Arab Emirates.

We may collect personal information that you voluntarily provide when you contact us, submit a Request for Quotation (RFQ), communicate with us by email, or otherwise interact with our website. This information may include your name, company or organisation name, email address, contact number, product requirements, quantities and any other information you choose to include in your enquiry.

How We Use Information

We use information to respond to enquiries, prepare and process quotations, communicate regarding product requirements, availability and delivery, provide requested services, maintain appropriate business records, improve our services and comply with applicable legal or regulatory obligations.

Form Processing

When you submit an enquiry or Request for Quotation through this website, the information you provide is transmitted through a secure form-processing service and made available to InstiSupply for the purpose of responding to your request.

Information submitted through our forms may include your name, organisation, email address, contact number, product requirements, quantities and message. This information is used primarily to process your enquiry, prepare a quotation and communicate with you regarding your requirements.

We may use third-party technology and service providers to operate certain website functions and process information on our behalf. Such providers may process information in accordance with their own security and data-processing arrangements and applicable legal requirements.

Please do not submit passwords, payment-card details, identification documents, medical information or other unnecessary sensitive personal information through the RFQ form.

Sharing of Information

We do not sell or rent your personal information. Information may be disclosed to employees, service providers, suppliers, logistics partners or other parties where reasonably necessary to respond to your request, fulfil an order, operate our website or business, or comply with applicable law.

Data Security & Retention

We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, our legitimate business requirements, or applicable legal and regulatory obligations.

Your Rights

Subject to applicable UAE law, you may have rights relating to your personal information, including requesting access to or correction of your information and, in certain circumstances, requesting restriction or cessation of processing.

Contact

If you have any questions about this Privacy Policy, how your personal information is handled, or would like to make a request relating to your personal information, please contact us at:

InstiSupply
Dubai, United Arab Emirates
Email: contact@instisupply.com

Please include sufficient information in your request for us to identify the relevant enquiry or correspondence and respond appropriately.